Frequently Asked Questions
- Can I call and speak with someone over the phone?
Absolutely! Please feel free to call us anytime with questions or clarifications. Our phone number is 801-690-4085.
- What types of resumes have you written?
We have written resumes for all levels of clients (entry-level to C-level) and all positions including engineers, IT, finance, management, sales, analysts, medical, marketing, mechanics, technicians, government, military, civil service, aviation, general labor skills, and many more.
- What happens after I receive my resume? Is this a collaborative process?
Our process is entirely collaborative. After you receive your resume, you will review it and email us with any changes or adjustments. We will update everything per your instructions and continue doing so as necessary until you’re satisfied.
- Do you have any guarantees?
We offer a 100% customer satisfaction guarantee where we will revise your resume for free if you don’t receive interviews. Click here for more details about our satisfaction guarantee.
- Why should I choose your service?
We have exceptional credentials that are unmatched by any other resume writing service along with outstanding Google reviews. Click here for more details about what separates us from everyone else.
- Is your online payment processor safe?
You are entirely protected when purchasing our services online. We utilize authorize.net as our payment gateway, which is used for thousands of businesses and is a subsidiary of Visa.
- Are all your services grouped together? What if I just need a cover letter?
Although we only advertise our packaged services, we offer individual services including cover/follow-up letter writing, LinkedIn profile creation, and job search guidance. Please email or call us with any unique requests.
- What other services do you offer besides resume writing?
In addition to resume writing, we offer cover/follow-up letter writing, LinkedIn profile development, one-on-one job search guidance, and continually publish articles on topics including interviewing, applicant tracking systems, the employment industry, and business/finance.