USAA Veteran Transition Leadership Development (VetsLeaD)

Approximately 200,000 servicemembers transition into civilian life each year, bringing world class talents that make them an invaluable asset to any team — a mission first mindset, outstanding leadership abilities, effective communication techniques, and problem-solving skills.

However, transitioning or recently separated veterans still face several challenges as they enter an entirely different environment — the civilian workforce. That’s why organizations and veteran-friendly companies like USAA create initiatives to ensure the success of veterans and their families. Empire Resume will discuss the USAA Veteran Transition Leadership Development (VetsLeaD), a training and mentorship program.

USAA Helps Veterans Go Far

USAA is more than the membership based financial services organization that gave you your first loan, it’s also a well-recognized brand founded in 1922 with a strong mission to give back to the military community and help veterans find gainful employment.

The San Antonio, Texas based company provides state-of-the-art technology to help you apply your skills and experience to their job openings, giving you a better opportunity of landing a job.

USAA gives veterans the tools to build an amazing, long-term career. The organization will support your employment related goals with ongoing training and development opportunities to sharpen your skills with its:

• Orientation and initial customized training
• Business seminars, speakers, and workshops
• Self-study, classroom, and distance learning options
• Tuition assistance for certifications and degrees
• Career development planning
• Leadership development programs

One way the company support veterans is through the USAA Veteran Transition Leadership Development . This program provides veterans with a 12-month program to help you transition into a professional corporate career and connect with senior leaders and experts in the company for mentorship opportunities and help with your military to civilian transition.

Stuart Parker, former CEO of USAA, said, “17 years of war have taken a toll on post-9/11 veterans. They need help. When they leave the military, they enter a new world.

They need jobs that match their skills and companies with the right culture. Forty-four percent of veterans leave their initial post-military job within one year. And that is why gainful careers for vets and their transition is important to us.”

VetsLeaD Program Closes the Knowledge Gap

The purpose of the one-year VetsLeaD program is to hire, transition, and develop recently separated military veterans whose backgrounds suggest potential as future business leaders.

The program is designed for transitioning U.S. military service members or recently separated U.S. military veterans with no prior corporate experience and whose date of military separation does not exceed 2 years.

USAA helps its newly hired veteran employees by assessing and identifying areas of potential growth in their business skills and education by providing them with the necessary training to close that gap between their experience and education.

The initial phase is a 12-month cohort program which includes a strong coaching/support structure. Here you’ll receive or participate in:

• Classroom training
• Mentoring
• Coaching
• Individual and group assessments
• Business projects

Through USAA’s VetsLeaD, you will enhance your leadership, business, and technical knowledge and skills to prepare you for greater levels of responsibility.

Additionally, all VetsLeaD positions are permanent, full-time positions with USAA which increases employee retention rates.

Getting a Job at USAA

If you’re interested in working at USAA and participating in the VetsLeaD program, the company offers the following career opportunities:

• Audit careers
• Compliance careers
• Customer Service careers
• Design careers
• Bank careers
• Insurance careers
• IT careers
• Risk management careers

USAA has some basic requirements for employment. All candidates must:

1. Be at least 18 years of age
2. Have a high school diploma or GED
3. Be authorized to work in the United States
4. Applicants who accept a contingent offer of employment must satisfactorily meet all requirements of the comprehensive background check, which includes drug testing
5. Complete an Employment Eligibility Verification I-9 form
6. Complete all job-related assessments

USAA Hiring Process

1. Apply: USAA accepts applications through its online Career Center. You will have the opportunity to set up a logon ID, create a profile, submit your resume, apply for the positions that interest you and build a job search agent. You are encouraged to apply for a specific position due to the high volume of job seeker profiles USAA receives each day.
2. Applicant Screening: If you meet the position’s qualifications, you will be notified via email with instructions for any employment assessments that are required for the job. If received, you should complete the assessment prior to the next step in the process.
3. Interviews: If you have received a follow up email and have completed all the assessments, you may be selected to continue in the process (not every candidate is selected for an interview). If selected, a member of the staffing team will contact you for an interview. The interview determines if you are a good match for a position. If so, you’ll have a formal interview with a member of the hiring team.
4. Candidate Selection: After the formal interview, a hiring manager will review the feedback from interviewers and select an applicant for the position. Applicants who accept a contingent offer of employment must satisfactorily meet all requirements of the comprehensive background check.

USAA has a strong legacy of serving members with the highest level of care and support. The organization is guided by its core values of service, loyalty, honesty, and integrity, and take pride in helping its members achieve a stronger financial future. The company’s values and teamwork environment are relatable to the military community and is something that you, as a future veteran employee, can take pride in.

For more information about USAA’s job opportunities and its transition programs, visit USAA’s veteran employment website.

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Dr. Phillip Gold is President/CEO of Empire Resume and has vast experience writing resumes for both professionals and servicemembers transitioning from the military into civilian roles. He served as a Captain in the U.S. Air Force and was responsible for leading nuclear missile security. Phillip is a Certified Professional Resume Writer and holds a BA in Communications from The Ohio State University, an MS in Instructional Technology, an MBA in Finance, and a PhD in Finance.

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